Comments on: Ryanair’s outrageous visa check policy

By: AshleaE

AshleaE — Mon, 05 Sep 2011 11:38:26 +0000

Same thing just happened to me (Gatwick to Dublin)! And I had time to get back and get my stamp but they wouldn’t let me out of departures without security. One hour (after my flight left) I finally got an escort. I will NEVER fly Ryan again. Why allow online check in for people who still have to follow up with check in??! And if they can send daily emails about baggage exceptions, why not a courtesy reminder for those who need a stamp?! Infuriating.

By: Neil Ang

Neil Ang — Mon, 14 Mar 2011 17:11:31 +0000

I just had the same thing happen to me. Basically experienced the worst flight of my life. Missed the bloody flight despite arriving like 3 hours early due to this “visa policy.” Then found out my bag was (apparently) too bloody big so I had to pay something like 70 pounds to bring the damn thing on board. The worst part was on my return trip (5 hours ago) I knew this and wanted to check in my bag, which was refused because check out was “closed.” I had to jettison all the drinks I bought… I will almost certainly never fly Ryan Air again.

By: M Anderson

M Anderson — Sat, 12 Mar 2011 17:40:14 +0000

Thought you should know that the “ihateryanair” link you’ve posted now goes to a Ryanair page full of customer compliments on their outstanding service.

By: Anton

Anton — Tue, 22 Feb 2011 20:03:43 +0000

Hmmm, I was amazed that visa check is obligatory even in 100% domestic fligts! In my case it was Madrid – Santiago de Compostela (both town are Spanish). They really stamped boarding pass at check-in, then checked visa at boarding gate. Why do they do such stupid work?

By: Slava

Slava — Sat, 18 Dec 2010 07:33:29 +0000

Thank you. I will hope for the best.

By: -DjD-

-DjD- — Fri, 17 Dec 2010 20:54:30 +0000

No fee as far as I’m aware but you never know!!!

By: Slava

Slava — Fri, 17 Dec 2010 14:28:14 +0000

I agree that’s a really weird requirement. I’m sorry for you to appear in such stupid situation.
I haven’t flown Ryanair yet, but I’m going to. And I’ll be very thankful if you answer a question I have – as a non-EU citizen who did an online check-in am I required to pay any money for the stamp at the Visa/Document Check Desk? If yes, then how much? Is it around or equal to the Airport Check-In fee?

By: Ling

Ling — Sat, 01 May 2010 21:20:13 +0000

Me and my husband just got denied to board onto the Ryanair flight going to Barcelona for the long weekend. We’ve been travelling a lot in the last 8 years and never thought we needed to read the boarding pass to look for such ‘important’ policies, especially there is no gate or seat information on the boarding pass. The staff at the gate asked us to wait when we actually could try to run back to the check-in desk to get it done. There are 3 others had the same problems and we were all shocked. We asked the staff to check all our travel documents but they refused to do so. We will NEVER fly with Ryanair again. We heard enough bad news about Ryanair after we bought our ticket but never expected it to be this bad. I suspect they just want to rip another 100 pounds off from passenger. Now my questions is if the travel insurance would cover my loss? If anybody has done a claim before in this case?

By: quarter time scorecard « christine kakaire

quarter time scorecard « christine kakaire — Thu, 08 Apr 2010 22:57:07 +0000

[...] of the quarter would have to be falling for one of Ryanair’s dirty tricks (thieves!), but that nasty memory is totally outshone by the #1 best moment: seeing my beloved [...]

By: Nigel

Nigel — Wed, 23 Dec 2009 16:55:21 +0000

I promised myself off Ryan air but my wife booked a ticket & the same illegal visa thing happened to me. They create their own law & the watchdogs do nothing. It’s the peasants who ensure Ryanair endures anyway: like Macdonalds. Bad food? Unhealthy? Skanky? Two pounds? I’m in!